1. I already am happy with the pre-order prices on TimeandSpaceToys.com; do I have to join the club to continue to get these pre-order prices?
No, TimeandSpaceToys.com will continue to offer money saving pre-order prices and will not require any membership.
2. Can I join the club and still place orders on both the new club store and the TimeandSpaceToys.com store?
Yes, the stores will operate independently of one another.
3. Will all items on TimeandSpaceToys.com also be offered on the Buffy Collector Club store?
No, but all Buffy related pre-order items will be and a lot of current market Buffy items will be there as well. Discontinued product and other product not currently available for re-stock, such as the MAC figures, will only be available on TimeandSpaceToys.com.
4. Will all pre-order items on the Buffy Collector Club store remain there at the same price after they come in-stock?
Not necessarily, but they will remain at that price throughout the pre-order period and for some time after in-stock. There is a fixed quantity allocated for the club store and when this quatity is reached the item will be removed from the store and available only on the TimeandSpaceToys.com store at regular retail pricing. Pre-ordering early will ensure that we bring in sufficient product quantities for every member to get the desired items at the 20% off price.
5. Will all items on the Buffy Collector Club store also be offered on TimeandSpaceToys.com?
Most will be, but occasionally there will be something special such as a show exclusive that will only be available in the club store. We also will be offering wholesale figure case pricing on our exclusives in the club store only.
6. Is BuffyCollectorClub.com affiliated with the old MAC Collectors Club? If I was a MAC member will my membership be valid in BuffyCollectorClub.com?
No, BuffyCollectorClub.com has no connection with the old MAC Club, so there is no member transfers. BuffyCollectorClub.com is a price savings pre-order sub-store under retailer Time & Space Toys and is a part of the Time & Space Toys retail operation.
7. Is BuffyCollectorClub.com affiliated with any manufacturer's collectors club?
No, BuffyCollectorClub.com has no direct affiliation with any manufacturer or manufacturer's club manufacturer's direct cosumer store. BuffyCollectorClub.com is a price savings pre-order sub-store under retailer Time & Space Toys and is a part of the Time & Space Toys retail operation.
8. I lost my user ID and password; how do I get it back?
Just email us at admin@buffycollectorclub.com and we will email it to you.
9. I want to buy some items at TimeandSpaceToys.com and some items at BuffyCollectorClub.com; can I place them all in one shopping cart and have them shipped together?
No, each store is separate and has its own shopping cart and checkout. The orders will be processed indendent of one another.
10. I would like to buy factory cases of your exclusive figures at a special case price or wholesale price; can I do that?
Yes, the BuffyCollectorClub.com store has a wholesale case section with factory case prices on our exclusive buffy action figures.
11. How long is the membership good for? How do I renew my membership?
Membership is activated on the date of purchase and is good for one year. There are severalrenewal options to renew within the BCC store. You may simply make a renewal purchase anytime before your current one expires. With each future membership purchase, merchandise valued at or greater than $50.00 will be offered for FREE.